Frequently Asked Questions
Everything you need to know about ESR products and services.
What is the standard shipping timeframe?
Most orders are processed within 24 hours. Standard shipping typically takes 3-7 business days depending on your location, while expedited options are available at checkout.
Do ESR products come with a warranty?
Yes, all ESR electronics and accessories are covered by a 12-month limited warranty against manufacturing defects. You can also register your product online to extend this coverage.
What is your return policy?
We offer a 30-day money-back guarantee. If you are not completely satisfied with your purchase, you can return it in its original packaging for a full refund or exchange.
Are ESR screen protectors compatible with all phone cases?
Our screen protectors are designed to be 'case-friendly,' meaning they leave a small gap around the edges to ensure compatibility with the vast majority of third-party cases.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
How can I track my order?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress in real-time.